If you would like to discuss any service, please contact us at sales@conciergetelecom.com.
Pre-Sales Assistance
- Build the Solution from our wide range of Partners
- RFP Services
- Gather Requirements
- Compare pricing and options
- Call Flow Diagrams
- VoIP Readiness evaluations
- Telecom Sales services
- Information Gathering for Migrations
- Consulting services
- Moving services to the cloud
- Contact Center move to the cloud
- Applications move to the cloud
Implementation Assistance
- Project Plans
- Gather information and complete order paperwork
- Implementation / Project Management services
- Weekly Project Calls
- Resolve Implementation issues
- Pre-cut call
- Manage the cut-over to services
Ongoing Support for Life of Contract
- Enhanced support model
- Eliminates hours of your time on the phone
- We Escalate tickets for you
- Inventory Services
- Monthly Status Updates
- Billing Services
- Billing Audits
- Issue resolution