Concierge Telecom Services works with over 200 partners around the world. This allows us to offer custom solutions tailored to meet your business needs whether you are a small business or a company that spans the globe. Utilizing our providers, we create worldclass solutions and combine them with Concierge Telecom Services’ Support, so that you have a single point of contact for all of your IT and Telecom needs. Additionally, our project management and support teams will help keep everything coordinated across your different vendors.
Internet
Most companies today require internet bandwidth to do business. Our solutions are designed to help you strike the right balance between the bandwidth you need with the right service level agreement at the best price. We have providers that offer DSL, cable, fixed-wireless, shared fiber, dedicated fiber and satellite internet. More complex solutions are available to offer redundancy and multi-site solutions.
Wide Area Networks
Wide Area Networks play a key role in how businesses with multiple locations share computer resources. However, implementing these solutions are very labor intensive. Concierge Telecom Services can help your IT team evaluate solutions and find the right one to meet your requirements. Concierge Telecom Services will get you the technical expertise you need to accommodate any custom configurations you require. Our implementation teams integrate with your IT teams and play an integral role in your deployment process. Most importantly, Concierge Telecom Services will coordinate all the efforts between your sites and the vendors to ensure your deployments and changes have the highest chances for success. We have providers for private networks, VPN, and SD-WAN.
Voice Services
While many of our customers have migrated to VOIP services, we will always provide and support pots lines and PRI’s for customers that have a premise-based phone system. But since VOIP offers companies a tremendous savings by running their phone system over their data network, we have helped many companies make the transition. Our partners offer a variety of solutions with the latest VOIP technologies including SIP circuits. There are a variety of solutions ranging from simple circuits to complex call centers with dialers. You can also purchase SIP trunks over your own internet circuit.
Virtual Office
As companies have begun to virtualize their offices with employees working from home and sharing cubicles, technology has progressed to support the new requirements. In addition, remote offices no longer require expensive and difficult to maintain PBX for each office. Today, companies can deploy virtual offices with hosted phones, hosted email and hosted applications. All of your employees are united in the cloud on a common platform. Our virtual office solutions range from 10 to 12,000 users. We work with several partners that can put phones in locations that run over the internet. Also, these solutions can be configured to meet the most complex requirements. You can layer your contact center application in the cloud on top of your virtual PBX. And by adding AI to your solution, you can have your customers more efficiently routed through your call center agents, reducing the number of agents you need and saving you even more money.
Security
Your assets and your ability to maintain operations are a necessity if you are going to stay in business. Security attacks from employees, hackers and other external attacks can cost you money and ruin your reputation. Our partners offer a wide spectrum of offerings from routers and firewalls to fully managed applications and desktops. These products and solutions offer the latest technologies in intrusion detection, anti-virus, asset monitoring, encryption technology, malware solutions and more. With the rise in AI attacks, new services have been developed to block them. Services are also available to manage these solutions for you so you can remain protected while you put your time and effort into running your business. We invite you to give us a call and discuss your needs with our experienced security experts.