It is important to note that the below items are simply a guideline for how we can help you.  As your Concierge, we will provide as much or as little support as you require.  We can discuss any additional areas of need when we meet.

Selecting the Right Solution

• Requirements Gathering
• Writing RFP or RFQ
• Gathering Proposals from Providers
• Preparing Summary of Proposals
• Recommending a provider
• Contract negotiation

After the Sale – Implementation

• Order Entry and management with the providers
• Weekly project management calls
• Pre-cut calls
• Coordination for turn up
• Addressing implementation difficulties

Ongoing Maintenance

• Support Issues
• Trouble ticket management
• Change Management
• Billing Issue Resolution